Making the delivery of your order safely along with being quick and easy is our number one priority. We're committed to making it a seamless and efficient process and work with a wide range of excellent delivery teams to make this happen.
Below, you'll find details about our delivery services. Given the diversity of our product range in terms of dimensions, shapes, and weights, specific delivery information is provided for each item. This can be accessed on the product details page.
For any further inquiries or assistance on delivery of an item, don't hesitate to reach out to our customer services team at: hello@gardendealsdirect.com
Delivery Information:
- We're pleased to offer a free delivery option for all items featured on our website.
- For specific delivery timelines, refer to each product's dedicated page. Any inquiries, feel free to contact us.
- Our preferred courier options include reputable names like Arrow, DX, DHL, FedEx, and DPD, all with tracking capabilities for your convenience.
- Kindly note that our delivery coverage extends to UK Mainland only. Please get in touch regarding deliveries to Highlands & Islands or any offshore location.
- We understand the importance of choice, so we provide various delivery options that consider factors such as item dimensions, delivery location, stock availability, and single or two-man delivery requirements.
- To ensure transparency, all applicable costs for different services are clearly presented within the 'Review Order' section at the checkout stage.
- We're committed to keeping you updated on delivery progress. Expect timely updates via email and SMS, complete with accurate tracking details to monitor your order's progress.
- Please remember that when calculating delivery timeframes, we consider working days and exclude weekends and bank holidays.
- While Saturday delivery is a feasible choice for many products, it may incur an extra charge.
- We do not process deliveries on Sundays or during Bank Holidays. Any orders placed on weekends or Bank Holidays will be tended to on the subsequent business day.
If you have any questions or suggestions regarding our delivery services or partners, please contact us, we would really love to hear from you. You can visit our Contact Us page for a range of options to reach us!